We equip businesses with the scalable sales, marketing, and customer service tools they need to thrive in todayâs digital world of exponential change. We are a conversation design agency with the ability to deliver innovative customer experience solutions in-house, and at scale. We donât just design solutions, we build and implement them for you.
Our Approach
We partner with you to design personalised conversational experiences laser-focused on your customersâ needs and your business goals.
We donât just build chatbots, we create bespoke digital strategies to help your business navigate and survive the rapid technological changes affecting your industry, and customers.
By analysing your social media and digital presence, we use your exisiting brand voice as a specification. We’ll start by brainstorming with your team to write creative copy that gives your chatbot a voice. This is paired with on-brand graphics and GIFs that give your bot a real personality.
After understanding your businesses goals and your brandâs personality, we put together the components for your industries smartest and most user-friendly virtual messaging assistant.
Itâs our promise that your chatbot will provide an experience as comfortable, and in a lot of cases, more enjoyable than communications with a human agent.
After your bots first day at school, we review and analyse its response accuracy once a week to ensure that your online community is getting the service and user experience they deserve.
We design a pre-launch checklist to ensure your bot is received at scale and consistently generating value for your businessânow, and well into the future.
We’ve worked with some truly awesome organisations, run by some seriously impressive people.
We’re unbelievably grateful to have worked alongside such talented and creative individuals, across a variety of industries.
âThroughout the entire process we felt like we were working with an extension of our own team, rather than an external provider.â
âThe team at botâ˘hello were able to take our brand to a level that we have been longing to acheive, and they executed it perfectly.â
âWe had amazing consumer feedback and could attribute the bot to a sales uplift. Would recommend botâ˘hello to anyone from a global brand to a small business.â
âbotâ˘hello created a chatbot that is engaging for our fan base. Their attention to detail, work ethic and creativity during the whole project was impeccable.â
