Purpose-built for conversation

We’ve developed a solution built around our own best practices in conversation design and chatbot development. With features and capabilities driven by business needs, our platform helps your team simply and effectively manage your conversational applications.

the bot•hello platform

A holistic solution purpose-built to scale with your business

Seamless bot-to-human handoffs

Easily manage escalation requests with our native live chat management tool and inbox. Only engage with customers that have requested help, and let the bot handle the rest.

Robust and propriety intelligence

Our proprietary Natural Language Processing (NLP) engine has been designed to streamline your business-to-consumer interactions and enhance your customer's experience.

Uncovering unique consumer insights

Create better relationships with your customer through advanced conversational analytics. Enable a deeper understanding of what they want and when they want it.

Measure value creation

We measure and visualise metrics important to your business, such as hours and costs saved. Truly understand the value of your chatbot for your customer, and your business.

Cloud-based management

Create from anywhere, securely in the cloud. The bot•hello platform allows you to quickly make updates and manage conversations from just about any device.

A powerful visual flow tool

A market-leading design tool that allows you to build chatbots as a highly-contextual and visual flow map. Quickly edit and make changes on the fly without coding or technical expertise.

Value-driven communication

Segment your users with intelligent auto-tagging to enable contextual and value-driven broadcast retargeting. Create engaging and interactive follow up conversations to users that want to hear from you.

API integrations

Utilise 3rd party APIs or create streamlined integrations with existing business systems. Maximise operational efficiency and position your business to scale.

Safe & secure data

The bot•hello platform lives securely on AWS, with at rest and in-transit encryption. With leading authentication protocols and enterprise-grade security, you can be comfortable your data is safe.

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